Useful Information

How we use and protect your information

1. General


We shall collect, hold and process personal data in accordance with the provisions of the Data Protection Act 2018. These provisions apply to personal data held on a patient’s personal file or on any associated or computerised record.

2. Key Principles


Where data is held under the provisions of the Data Protection Act 2018, we will ensure that personal data is:
Fairly and lawfully processed
Processed for specified purposes
Adequate, relevant and not excessive
Not kept for longer than is necessary
Processed in accordance with individuals' rights

3. Security


We will ensure that appropriate measures are adopted to guard against unauthorised and unlawful processing, or the accidental loss, destruction of or damage to data.

4. Assistance


The subject of data protection is a complicated one. If you require guidance or assistance you should contact our Data Protection Officer Sarah Mitchell who will be pleased to help you and answer any queries that you may have.

5. Transfer of Information


The only way we would use or transfer your information is for referral purposes to another clinic or hospital. This would only take place after the reasons for your referral have been fully explained to you, you are in full agreement with the referral and you understand how the referral will occur.

Patient Information

1. Denplan


Denplan Essentials membership is available to our patients here at Forestmead. A convenient monthly payment that covers the cost of your routine dental care (examination and gum health visits) with a reduction in the cost of any treatment required and the option to include supplementary insurance which provides out of hours care and Worldwide cover. Should you wish to take up this option, please ask your dentist.

2. Registration Period


The registration period at the practice is 2 years. If you do not attend for a routine dental check-up, your registration at the practice will lapse and you may not be able to be seen at the practice. It may be possible to re-register if there’s availability to do so, but we cannot guarantee it would be with your original dentist.

3. Evening Appointments


Evening appointments are available at Forestmead on Mondays and Tuesdays until 6.30pm. Call our receptionists for further details.

4. Commuter Clinic


Early morning Commuter Clinic now available with Mr Dudley for treatment appointments starting at 7am from Tuesday to Friday. Call our receptionists on 01403 262210 for further details.